Architected analytics dashboards for emergency medical services platforms with real-time data visualization and predictive analytics, achieving 40% usability improvement and adoption across multiple EMS agencies.

The company needed to discontinue Tableau, the current analytics platform, and transition to Birst Business Analytics for more robust data exploration and business intelligence capabilities.
Led UX design for migrating healthcare analytics from Tableau to Birst, creating interactive dashboards that transformed how customers explored and understood their product data.


Transition from Tableau to Birst for a deeper business intelligence while maintaining data continuity and dramatically improving analytical depth.
Needed an interactive demo for sales team at Denver Summit showcasing visual transformation.

Role: Senior User Experience Designer
Collaboration:


A live, fully functional prototype built directly in Birst, was presented to stakeholders across all levels - from developers and database analysts to product owners and the CEO.
The demo generated genuine excitement, with teams eager to adopt the new dashboard experience.
Beyond the immediate improvements in usability and data accessibility, I established scalable visual branding guidelines that empowered analysts to replicate the design across future dashboards, ensuring lasting consistency and quality.
Interviewed EMS and Fire personnel to define requirements and content needs. Audited existing dashboards and visualizations to guide redesign.
Partnered with product owners, developers, and analysts via interviews and whiteboards. Facilitated whiteboard sessions to optimize data workflows and align on requirements.
Created wireframes, task flows, and high-fidelity Birst prototypes. Refined visual design to align with the new Tableau-to-Birst aesthetic. Developed branding guidelines for consistent dashboard styling.
Aligned content and ensured scalable, consistent styling. Collaborated with development team using Agile Scrum to iterate on designs.
Presented live, fully functional prototype to stakeholders from developers to the CEO. Delivered visual branding guidelines and scalable dashboard templates within two-week sprints that empowered analysts to replicate the design, ensuring consistency and quality.
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